Call Tracking Lines
MediaPlex of Tampa Bay offers the most cost-effective call tracking line services in the industry. Our unique flat-rate service eliminates over-billing, as well as surprises with per-minute services. And it also allows you to comfortably budget your call tracking expenses for all of your individual marketing and advertising campaigns. Our robust reporting module includes many features that are not available with other call tracking line providers.
Call tracking lines are an essential tool for any type of print or direct mail marketing. Different lines can be assigned to different campaigns or geographic areas for example. Call tracking provides a very reliable measure of the success for these types of advertising channels. In addition, they have been a staple ingredient in all major direct mail ad providers for many years.
Most business owners engage in a variety of advertising methods. Multiple advertising channels can be difficult to track and measure. Especially when the call-to-action is an inbound telephone call (as with many service businesses). Call tracking lines provide the ability to track, measure and record all of these individual calls for just pennies!
Monitoring & Training
Call tracking is a powerful tool for employee monitoring and training. When customers call your business from an advertisement, the handling of that inbound call is critical to customer satisfaction and order flow. Our system gives you the ability to know WHAT your employees are saying, and HOW they are saying it. In addition, it gives invaluable insight into customer response and attitude when interacting with your staff.
Why Choose MediaPlex of Tampa Bay?
MediaPlex of Tampa Bay has been providing call tracking line services and telephone skills evaluations and training for its clients successfully for many years. Not only are we a tech service, we are actively involved with our clients. Furthermore, we work to improve their ROI on print and online advertising. And also to improve the quality of their customers’ experience when interacting with their staff.